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Horizon Freight System has been a leader in container transport and truckload freight
services since 1983. With a strong commitment to customer service and hard work,
we have earned a reputation as one of the most stable and dependable intermodal
truckload freight carriers in the country.
Today, Horizon operates more than 625 vehicles for container transport with 35 terminals
nationwide. And since our modest beginnings more than 20 years ago, the Horizon
operating philosophy has remained simple and steadfast: Take Good Care of Our Customers.
The three keys of customer service
Reliability…assurance…responsiveness – that's the Horizon promise. These three principles
continue to guide our operation and growth, providing exceptional service to our
customers whenever they turn to Horizon for truckload freight and container transport
services.
Reliability
We do what we say and deliver when we promise – on time.
Assurance
Our goal is to build trust between our company and our customers requiring container
transport. We are determined to provide timely, professional service to maintain
our customer's loyalty and confidence.
Responsiveness
We will handle truckload freight requests and issues with immediate response. Close
contact and ongoing communication with customers will resolve any situation.
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